. General Overview
SoleWear provides a wide range of footwear and related accessories for purchase through our official online store. These Terms apply to all visitors, customers, and users of SoleWear. By continuing to use our services, you acknowledge that you are bound by these Terms, along with our Privacy Policy and Refund Policy.
We reserve the right to update, modify, or revise these Terms at any time without prior notice. Any changes will be effective upon posting on our website. Continued use of our platform after updates constitutes acceptance of the revised Terms.
2. Eligibility
To use our services and make purchases:
- You must be at least 18 years old or the age of majority in your jurisdiction.
- You must provide accurate, truthful, and complete registration details when creating an account.
- If you are using SoleWear on behalf of a company, you confirm that you have authority to bind the entity to these Terms.
3. Account Registration
- You may be required to create an account to access certain features.
- You are responsible for maintaining the confidentiality of your login credentials.
- Any activity occurring under your account will be deemed your responsibility.
- SoleWear reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or unauthorized activity.
4. Products and Descriptions
We strive to provide accurate product information, including sizes, colors, and specifications. However:
- Colors may appear differently due to screen variations.
- Availability of products may change without notice.
- We reserve the right to discontinue products at any time.
- Product images are for reference only and may vary slightly from the actual product delivered.
5. Pricing and Payment
- All prices displayed are in [Insert Currency], inclusive or exclusive of applicable taxes, as indicated.
- SoleWear reserves the right to update prices without notice.
- Payment methods include credit/debit cards, net banking, wallets, UPI, and other options available at checkout.
- You authorize SoleWear to charge the chosen payment method for the total amount of your order, including shipping and applicable taxes.
- In the event of a pricing error, we reserve the right to cancel the order and notify you accordingly.
6. Order Acceptance and Cancellation
- Receipt of an order confirmation does not signify final acceptance. Orders are subject to verification and availability.
- SoleWear reserves the right to refuse or cancel orders at our discretion, including but not limited to:
- Suspected fraudulent activity
- Incorrect pricing or product details
- Stock unavailability
- You may cancel your order before dispatch by contacting customer support. Once shipped, our Refund Policy applies.
7. Shipping and Delivery
- SoleWear partners with third-party logistics providers for safe delivery.
- Estimated delivery timelines are provided at checkout but are not guaranteed.
- Shipping charges, if applicable, will be displayed before order confirmation.
- Customers are responsible for providing accurate delivery addresses. SoleWear will not be liable for delays or losses due to incorrect details.
- Risk of loss passes to the customer upon delivery.
8. Returns, Refunds, and Exchanges
Our Refund & Exchange Policy governs product returns. Key highlights:
- Items must be unused, in original packaging, and returned within the specified window.
- Certain products, such as clearance or customized items, may not be eligible for return.
- Refunds will be processed to the original payment method after inspection and approval.
- SoleWear reserves the right to deny returns that do not comply with policy terms.
9. Promotions, Discounts, and Coupons
- SoleWear may offer promotional codes, discounts, or coupons.
- Promotions cannot be combined unless explicitly stated.
- Misuse or unauthorized use of discount codes may lead to cancellation of orders.
- SoleWear reserves the right to modify or terminate promotions at any time.
10. Intellectual Property
- All content on SoleWear, including logos, images, product designs, text, graphics, software, and trademarks, are owned or licensed by us.
- Users may not reproduce, copy, distribute, or exploit any SoleWear content without prior written consent.
- Unauthorized use of intellectual property may result in legal action.